Managed Services

We take a holistic approach when delivering a Managed IT Service. By offering a comprehensive range of IT services together with excellence in the delivery of IT support and strong infrastructure management, we are able to create a premium end-user experience for all clients.

Choosing Services that are Right for YOU!

With a fast-paced and ever-changing IT industry, it makes more sense than ever to invest in a managed service provider that will take care of your IT needs. With professional advice on hand, our team will discuss your options helping you achieve the best outcome for your business operations.

We offer a comprehensive selection of IT services ranging from 24/7 technical support to fully managed IT systems. Our plans are cost-effective, with the flexibility to change; no lock-in contracts and billed each month for a set fee.

Support

As technology continues to evolve, our IT support team continues to advance with the latest technologies. We provide expert support,  trusted relationships and 24×7 rapid response. Our priority is to fix your issues quickly with minimal disruption to your business.

Cloud

Business tools such as software, applications or an entire IT infrastructure can be ran efficiently through the cloud maintaining a simple working environment. Also offering scalabilty, security and workplace collaboration.

Security

IT threats are vast, ever changing and don’t discriminate between businesses. We are highly active and offer superb services in the IT security space. From application to infrastructure security, we’ll ensure your business is protected.

Monitoring

Proactive monitoring and maintenance of IT systems with real-time alerts is an essential tool for any business . With 24×7 system monitoring, potential risks or failures are flagged, security is enhanced and business productivity is maintained.

Data

Backup, replication and storage of data is essential in keeping company information continuously protected. Ensuring backup files are restored promptly will ensure businesses are back to normal as quickly as possible.

Procurement

Over the years we have established and maintained solid partnerships with our vendors who are always on top of the latest products. We receive a priority service and competitive prices on all IT products that we pass onto our clients.

Server

Server management including virtual hosting and colocation services.

Email

Email management including hosting, signatures, security and support.

Software

Software management with easy monthly or annual billing.

Enjoy a Premium End-User Experience

Reduce costs with
Predictable Spending
and easy billing all in a
fixed monthly fee

Enjoy the perks of an
Experienced Team
delivering the latest
technology

Minimise risk with
Enhanced Security
across your entire
IT Infrastructure

Give your business a
Competitive Advantage
with time to focus on
your core business

Maximum Support with Proactive Management

Maintenance & Updates

We provide seamless updating and maintenance to your IT environment. We aim to continuously maximise efficiency, security and quality to maintain the highest cost effectiveness possible.

Knowledge Base Management

We know how important your information is and how it must remain present. Allow us to document all aspects of your IT so you’re always up-to-date.

System Health Checks

To ensure your organisation’s network is consistently up to date and running efficiently; this needs to be monitored and periodically checked. A thorough systems health check will help diagnose and resolve any system issues preventing a bigger problem.

Emergency Support

Our priority is to ensure your organisation is ALWAYS fully operational offering support in times of emergency. We’re always here to take your call in the event of an emergency, but with real-time monitoring in place, we’ll know about it first.

Troubleshooting

Don’t waste precious resources by trying to fix your IT issues, allow the Supasonic team to cover this for you. We have been troubleshooting IT issues and implementing preventative solutions from cloud services to in-house infrastructure for over two decades.